Personal data policy
Our personal data policy
By creating a Pole Academy membership, you agree that Pole Academy collects and processes information about you. At Pole Academy, we only collect and process the information necessary to manage your registration and ongoing membership, as well as to provide our services to you, eg in connection with the purchase of individual events. Pole Academy does not process your personal information for purposes other than those set out in this Privacy Policy.
Data responsibility and contact
The data controller for the processing of your personal data in relation to your membership or your purchase of an event at Pole Academy is:
Pole Academy
CVR no. 39401150
Gunnar Clausens Vej 17D
8260 Viby J
Questions and inquiries regarding Pole Academy’s processing of your information can be directed to Pole Academy at the following contact information:
Email: kontakt@pole-academy.dk
Phone: +45 60 17 09 19
The purposes and legal basis of the treatment
The purpose of the treatment is to handle your membership or your booked event in the Pole Academy. The processing thus takes place in connection with registration, teaching, marketing and handling of payment, inquiries, notifications and terminations. In addition, in some cases we may process information in connection with refunds, debt collection or exclusion.
The grounds for processing your personal data may be as follows:
– Article 6 (1) of the Data Protection Regulation 1, letter b, as the processing is necessary for us to fulfill the contract you have entered into with us (eg in connection with the establishment and ongoing administration of your membership and / or the purchase of an event).
– Article 6 (1) of the Data Protection Regulation 1, letter c, as the processing is necessary for us to be able to comply with a legal obligation to which we are subject (including, for example, requirements in accordance with accounting, bookkeeping and tax legislation)
– Article 6 (1) of the Data Protection Regulation 1, letter f, on processing that is necessary for Pole Academy or one of our partners to pursue a legitimate interest (eg where Pole Academy or a partner needs to be able to pass on information to lawyers or the authorities in cases where have committed criminal acts).
– Article 9 (1) of the Data Protection Regulation 2, letter f, as the processing in certain rare cases may be necessary for a legal claim to be determined, asserted or defended (eg in connection with the settlement of disputes concerning personal injury compensation or the like).
Categories of personal information
We only process the information about you that is necessary for you to have a membership or buy an event from us. The processing basically only concerns general personal information, including, but not limited to, contact information, member information, training information, payment information and information about purchases made at Pole Academy. If our members commit criminal offenses, we may process this information for the purpose of reporting to the police as well as in relation to the consideration of instituting and conducting legal proceedings.
Recipients or categories of recipients of personal data
In order to be able to handle the administration of your membership and / or purchase an event at Pole Academy, we may in some cases pass on personal information to other data controllers (eg authorities, lawyers, debt collection agencies or insurance companies) or leave personal information to our data processors.
Before transferring personal data to Pole Academy’s data processors, data processor agreements have been concluded in accordance with Article 28 of the Data Protection Regulation.
Storage of personal data
As a rule, Pole Academy deletes your personal information as soon as possible when you are no longer a member and / or when the purchased event has been held. However, certain information will be retained for a longer period after the end of the membership, cf. further details below.
Information on financial transactions / payments will be retained for a period of 5 years after the end of the financial year in which the last transaction was made. In addition, Pole Academy may store information necessary for the handling of any disputes, including insurance cases, for a period of 3 years after the end of the financial year in which the case was finally closed. Finally, the Pole Academy may retain information about expelled members for a period at least equal to the length of the expulsion or quarantine.
Your rights
Pursuant to the Data Protection Regulation, you have a number of rights in relation to our processing of your personal data. If you want to assert your rights, please contact us at the contact information above. Your rights are as follows:
– Right to view information (right of access). You have the right to access the information we process about you, as well as a number of additional information.
– Right to rectification (correction). You have the right to have incorrect information about yourself corrected.
– Right of deletion (right to be forgotten): In special cases, you have the right to have information about you deleted before the time of our regular general deletion occurs.
– Right to restrict processing: In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process the information – apart from storage – with your consent, or for the purpose of legal claims being established, asserted or defended, or to protect a person or important societal interests.
– Right of objection: In certain cases, you have the right to object to our otherwise lawful processing of your personal data.
– Right to transmit information (data portability): In certain cases, you have the right to receive your personal information in a structured, commonly used and machine-readable format and to have this personal information transferred from one data controller to another without hindrance.
– Right in relation to automatic decisions: In certain cases, you have the right not to be the subject of a decision that is based solely on automatic processing, including profiling, which has legal effect or in a similar way significantly affects you.
You can read more about your rights in the Danish Data Protection Agency’s guide to the data subjects’ rights, which you will find at www.datatilsynet.dk.
Complaint to the Danish Data Protection Agency
You can at any time complain to the Danish Data Protection Agency about Pole Academy’s processing of your personal data. You will find the Danish Data Protection Agency’s contact information at www.datatilsynet.dk.